Just a quick post, not close to our usual topics …

I like businesses that care about whether they are meeting my needs. I don’t like businesses that pretend they care! Have you, like me, noticed the increasing tendency to offer you a survey when you buy goods or services? I think they might be a good thing … but there’s one aspect that really ticks me off. It’s when the person handing me the survey “suggests” how I might care to rate their performance. It’s happened several times recently … an automotive dealership, a restaurant, a hardware store. I’m oK with giving an honest rating, but anyone who “suggests” we give a top score is going to get a nasty surprise!